Krystal OSPriced so the groups who need it most can have it.
Most nonprofit software charges by the record and by the seat. So the better you do your job, the more you pay. We priced Krystal the other way.
- Free forever up to 500 contacts
- $49/mo flat after that
- No card to start
- One pricehowever many records you keep
- Unlimitedstaff seats on every paid plan
- $0to set up, move in, or cancel
Free
For groups under $250K with one or two programs.
- Up to 500 contacts and participants
- 2 staff seats
- 1 grant pipeline
- Full program and attendance tracking
- Krystal AI, 25 drafts a month
- Funder reports with Krystal branding
- Community support
Pro
For groups from $250K to $5M that must report to funders.
- Unlimited contacts and participants
- Unlimited staff seats
- Unlimited grant pipelines and funds
- Track restricted funds and spending pace
- Unlimited Krystal AI
- Funder reports under your own logo
- Donations come in from Zeffy on their own
- Connects to the tools you already use
- Email support, 1 business day
Other nonprofit CRMs start at $45 to $139 a month just to track donors. Most charge more as your list grows. Krystal is one price, no matter how big you get.
What each plan includes.
Both plans are the same software. Pro takes off the limits. It also adds the money side: restricted funds, spending pace, donations, and links to your other tools.
| Included | Free$0 forever | Pro$49 /month, flat |
|---|---|---|
| Contacts and participants | Up to 500 | Unlimited |
| Staff seats | 2 | Unlimited |
| Grant pipelines and funds | 1 pipeline | Unlimited |
| Program and attendance tracking | Full | Full |
| Track restricted funds and spending pace | Not included | Included |
| Krystal AI | 25 drafts a month | Unlimited |
| Funder reports | With Krystal branding | Under your own logo |
| Donations from Zeffy | Not included | Come in on their own |
| Connects to the tools you already use | Not included | Included |
| Support | Community | Email, 1 business day |
Both plans use the same Krystal AI. The same anonymization layer sits in front of it.
Questions people ask before they start.
No. Free is free forever. It is not a trial. You get up to 500 contacts and participants, two staff seats, one grant pipeline, full program and attendance tracking, and 25 Krystal AI drafts a month. Nothing runs out. No card is needed to start.
No. Pro is $49 a month, flat. It stays the same as your contact list, team or programs grow. Krystal does not charge by the record or by the seat.
Yes. Move up when you pass 500 contacts, or when you need unlimited seats, pipelines, funds or Krystal AI. Everything you entered stays as it is. Nothing is lost or loaded again.
No. Setting up, moving in and cancelling are $0. Nothing is added per record, per seat or per report.
Yes. Both plans use the same Krystal AI, with the same anonymization layer in front of it. Free includes 25 drafts a month. Pro is unlimited.
Before Krystal asks the AI anything, every personal detail is swapped for a stand-in. That is true for a form and for a case note. The real details come back before the answer reaches you. See how that works.
Yes. Pro connects to Zeffy, Salesforce, HubSpot, QuickBooks, Xero, FreshBooks, Sage, Wave, Google Calendar, Outlook, Apple Calendar, any ICS calendar, Google Sheets, Google Drive, Notion, Slack and Zapier. Your calendar, your books and your files stay where they are. See the connections.
Cancelling is $0. It takes effect at the end of your billing period. Your account stays open on Free. Nothing is deleted. Your records stay as they are, even if there are now more than Free allows. What stops is the Pro side: adding past those limits, extra staff seats, unlimited Krystal AI, reports under your own logo, and the connections. Move back up to Pro and all of it comes back, with your data untouched. Your data is yours either way. You can export all of it in standard formats any time.
Bring one grant in. See the whole loop.
Set up one grant and one program. Krystal will show you the report it can already write. It takes about fifteen minutes.